URUVAN quality policy is based on strict strategic guidelines that seek to achieve and keep the continuous company improvement, in order to ensure customers and interested parties satisfaction. We have a Quality Management System under ISO 9001: 2008 with a scope defined as “International removal services (Import-Export), Relocation; Local removal services (Corporate and Home); Furniture storage services and belongings, Cargo agents for the international goods transport organization and coordination in all means: air, sea and land, both export and import.”

With effort and dedication URUVAN has also obtained FAIM Plus quality certifications, with the TOP Provider qualification, which evidences the high standard professionalism which the company works with.

Mission

URUVAN is a national and international removal company, offering freight forwarding and storage services based on quality and value for money.

For this purpose, URUVAN seeks to

Satisfy and exceed our customers’ needs.
Ongoing measure, improve and exceed the level of our service as well as our Quality Management System.
Build up and maintain a prosperous and respectful company.
To ensure security in the supply chain, expressing our opposition to any illegal act or illegal activity detected and which it may affect any supply chain partaker as business partners or to national and international regulations compliance.

Vision

URUVAN seeks to be a leader and a referent in every service offered, both at a national and international arena.

It also aims at increasing and maintaining safety and security, trust and loyalty amongst its clients and business partners.

Quality and Security Values
With effort and dedication URUVAN agrees to
Actively participate in employee development, considered to be the company’s major asset, in order to be on the edge of the international market’s challenges. Negotiate with our partners and suppliers in a fair and egalitarian way, aware of our shared interests and looking forward to quality and efficiency in benefit of our clients.

Be respectful and punctual concerning ethics and legal commitments.
Offer and excellent working environment, safe and organized, respectful of our labor codes and rights.

Constantly raise our level of services and our commitment to customer service.
To the safe and legitimate goods handling and to avoid unwittingly to participate in the handling of merchandise that threaten the supply chain security, such as drug traffic, terrorism, smuggle, theft, organized crime, etc.
To environment preservation, using recyclable and non-polluting materials.

Privacy Policy
Anti Bribery Corruption Policy
Social Responsabilty Policy
Branch Responsability Statement
Performance Evaluation Criteria For Foreign Agents

The company is based in Montevideo with offices also in Punta del Este. This provides URUVAN with complete coverage in the most densely populated region in Uruguay and is close to the main ports and airports in the country.

We offer high standard, secured and properly adapted fully own offices in both cities, and our highly trained staff assures quality of service and a hassle free experience to our clients.

Our team is formed by a group of highly professional and exceptional personal skills people, that ensure efficiency and excellence in all services we provide.

As our major asset, URUVAN focuses on constant training and development, keeping staff up to date in the international market´s needs and providing improvement in quality and customer service.

Through our different activities and meetings we promote our quality policies and encourage an organized, safe and respectful working environment.