Performance Evaluation Criteria For Foreign Agents

1. QUALITY
Global service quality provided to the client is valued.

2. PRICE
Competitive price for budgeting is valued. The possibility of negotiation is valued.

3. AGENT BELONGING TO FIDI OR LACMA
It is valued that the agent is a LACMA member and/or FIDI member, in order to have financial/accounting backup.

4. SPEED RESPONSE
Speed response to quotation request messages is valued.

5. POST SALE SERVICE
After-sales service tracking and customer service is valued.

6. SECURITY INCIDENTS
The acquired commitments fulfillment regarding safety in the supply chain is valued.

7. COMPLIANCE
It is valued that the agent complies with the quality services required for international removal shandling.